- #Help remotepc how to
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- #Help remotepc software
- #Help remotepc Pc
- #Help remotepc free
#Help remotepc install
For example, if someone claiming to be tech support calls you out of the blue to "diagnose a problem" or "fix your bank account" and asks you to install a remote access app, hang up-you’re talking to a scammer. It is a common technique hackers use to remotely steal your information and access financial accounts.
#Help remotepc software
Still, if what you’re looking for is primarily video chat with a little bit of remote access sprinkled in-or if you use remote access extremely rarely-it might be worth your while to just use Zoom instead.Īs a word of caution, never install remote access software if someone you don't know tells you to do it.
#Help remotepc free
Speaking of video chat, Zoom includes a built-in remote access feature, even in the free version, but it's extremely laggy compared to RemotePC and other dedicated apps. Still, it’s nice to have access to a video conferencing tool, especially given how affordable RemotePC already is. The lack of any integration with RemotePC means you could just as easily fire up any video conferencing software, however. There is, however, a browser-based service called RemotePC Meeting (Opens in a new window), which comes with your subscription, which you could use to supplement a support session. There is no built-in audio or video chat in RemotePC itself, meaning you can’t click a button to see and hear whoever is at the other computer. Additionally, a text chat and a sticky note feature let you leave notes in case you make changes to a system while the user is away. Whatever you draw will stay on the screen until you erase it, click Clear, or close the whiteboard window. You can draw on the screen, which is handy when you want to point out something while giving someone else tech support. Other features include whiteboarding, which opens a window with a pen and eraser. The two-pane file browser, almost identical to that offered by TeamViewer, allows you to transfer files directly from a folder on one device to a folder to another. RemotePC offers a file transfer window for any device you're connected to. Note that mobile apps are strictly one-way-you can't control a mobile device from your computer.
#Help remotepc Pc
Controlling a PC using a mobile device is always going to be a little awkward, but this app works well. You can zoom into any region of the screen, which makes navigation much easier, and there's a handy toolbar for activating the keyboard, enabling remote sound, and enabling the whiteboard.
#Help remotepc how to
Connecting to my Windows computer from the iPad was straightforward, and there's a brief gesture tutorial that teaches you how to use the touchscreen to drive your computer. Don't plan on using the web-to-PC remote controls for graphic design, but it's a nice feature to have, should you need it-if, for example, you need to retrieve a locally saved file.Ī mobile version of RemotePC, which I tested on an iPad Mini, also lets you control a PC from afar. The lag is noticeable, but I was still able to do basic tasks like edit a document. It's a far cry from Performance mode or even Classic mode in the desktop-to-desktop experience. The downside? The performance of the web version is worse in every way. It's useful if you’re ever on a computer on which you're not allowed to install software. Just log into the RemotePC website on any device and you can control every device on which you’ve installed RemotePC. It's impressive, and will be even more so when it works on all platforms.Ī unique feature of RemotePC is its web version. Still, if you're solely or even primarily a Windows user, Performance mode means RemotePC can compete with just about any app in the marketplace in terms of performance. Why are there two different modes, and why can't I use both on all devices? TeamViewer works just as well among all platforms. Still, the current state of affairs is confusing. This restriction is temporary, as a company representative said the feature is coming to Mac soon (possibly by the time this review publishes) and that it will be offered on mobile devices eventually. The downside: Performance mode is only offered if you're connecting to a Windows computer from another Windows computer. In testing, I could stream videos with sound and not notice the lag. RemotePC claims this mode operates at up to 60fps, and while the "up to" is doing a lot of work in the claim, it's less of an exaggeration than you might think.
The aptly named Performance mode, however, works every bit as well as TeamViewer.
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